How To Refer
How to access BYPHS services depends on your age.
Under 18s (if you are 16 or 17) then you have to be referred through the Leaving Care team. This is even if you have never had any involvement with them before. The LCT deal with all homeless referrals for under 18s in Bolton. They will assess you and discuss your housing options which may be a referral to our services. The telephone number is 01204 337376 and they are situated at The BASE, Marsden Road, Bolton.
If you are over 18 then you need to present yourself at Homeless Welfare/Housing Options services which are in the One Stop Shop in the Town Hall, Bolton. (ground floor) The telephone number is 01204 335830.
The process is similar. Someone will discuss your housing options with you and give you advice as appropriate and then make a referral to BYPHS or other services, whichever is most appropriate.
We do not accept a referral from a) anyone excluded from our services already within the last 12 weeks or b) anyone that has outstanding rent and / or service charge arrears from a previous stay in our services. All other referrals are subject to a needs and risk assessment.